Terms & Conditions
Welcome to 2SIS Homemade Food Services (“we,” “our,” or “us”).
By using our website 2sis.gstiva.com and our services, you agree to the following Terms and Conditions.
Please read them carefully before placing an order or subscribing to any of our services.
🍛 1. Services Overview
2SIS provides homemade food delivery, tiffin services within selected areas.
All meals are freshly prepared daily with hygienic ingredients in a home kitchen setup.
By placing an order, you agree that:
- Meals are made-to-order and may vary slightly in taste or presentation.
- Food preparation begins immediately after order confirmation.
- Delivery time may vary depending on traffic and order volume.
🕒 2. Orders & Payments
- All orders must be placed through our official website or contact channels.
- Payments must be made in advance via approved payment methods (UPI, card, cash, etc.).
- Once confirmed, orders cannot be canceled or refunded, except as per our Refund Policy.
- For meal plans or subscriptions, customers must ensure timely renewal and payment.
🧾 3. Pricing
- Prices listed on the website are subject to change without prior notice.
- Any applicable taxes or delivery charges will be added to the final bill.
- Discounts, offers, or promotions are valid only for the mentioned duration.
🚚 4. Delivery Policy
- Delivery is available only within our specified service areas.
- We strive to deliver on time but do not guarantee delivery delays caused by traffic, weather, or unforeseen circumstances.
- Customers must provide accurate address and contact details for successful delivery.
If a delivery attempt fails due to incorrect information or unavailability, the order will be considered delivered and non-refundable.
🍱 5. Food Quality & Allergies
- All food is prepared in a home kitchen that maintains hygiene and safety standards.
- Customers are requested to mention any allergies or dietary restrictions while placing an order.
- 2SIS is not responsible for allergic reactions or health issues arising from undisclosed food sensitivities.
🔄 6. Cancellations & Refunds
Please refer to our Refund & Cancellation Policy for detailed information on refunds, cancellations, and replacements.
💻 7. Website Use
- You agree not to misuse or copy any content, images, or materials from our website.
- The website and its content are the intellectual property of 2SIS Homemade Food Services.
- Unauthorized reproduction, modification, or distribution is strictly prohibited.
🔐 8. Privacy Policy
Your personal details, including name, contact, and payment information, are handled according to our Privacy Policy.
We value your trust and ensure your data is kept secure and confidential.
⚖️ 9. Limitation of Liability
2SIS is not liable for:
- Delays or failure to deliver due to events beyond our control (e.g., weather, technical issues, etc.).
- Customer dissatisfaction based on personal taste.
- Any indirect, incidental, or consequential damages related to the use of our services.
🧾 10. Modifications
2SIS reserves the right to modify these Terms & Conditions at any time.
Updates will be posted on our website, and continued use of our services implies acceptance of the updated terms.
📞 11. Contact Us
For any questions or concerns about these Terms & Conditions, reach out to us at:
📧 Email: support@2sis.gstiva.com
📞 Phone / WhatsApp: 8360256262
🌐 Website: https://2sis.gstiva.com
❤️ 2SIS – Homemade. Healthy. Heartfelt.
By ordering from 2SIS Homemade Food Services, you agree to enjoy food that’s made with love, delivered with care, and served with honesty.